As a people manager, you are in the spotlight 100% of the time, and the team members are closely watching, and you need to be consistent with your behavior.
Then, make sure you “walk the talk” and do not say things you do not intend to execute or act on. Also, be respectful and transparent.
And I have a simple rule for that:
- If you know, just answer.
- If you do not know, just say “I do not know, I will check and come back”. There is no shame in not knowing.
- And if you cannot share, just mention, “This is confidential, and I cannot share right now”.
In this way, being consistent in these behaviors, you will start to build credibility with your team, daily, one step each time.
A trustful relationship is all your employees want and need from their leaders, they will respect you more for that, and be more engaged when you ask for action.
